Software help · Jersey City · Hudson County · New York

I straighten out your software
and make it work for you.
First call is free.

The spreadsheet everyone is afraid to touch. The Access database only one laptop can open. The website nobody can update. The PDF form that will not fill in. The Linux box nobody wants to log into. I fix these quickly and correctly, explain them in plain words, and leave them working. When nothing off the shelf fits, I build what you need. You get your energy back for growing the business, and your evenings back for your family. $225 an hour, or a fixed price with a written scope.

Helping humans, taming technology

If it runs on a computer, I can probably straighten it out.

Excel & Access
The spreadsheet and the database that run the company

Formulas and macros that broke, VBA nobody can read, files that got too big, reports that take all Monday, the Access database from 2009 that still does the invoicing. Microsoft 365, SQL Server, MySQL. I fix it, speed it up, and when it is time, move it somewhere more than one person can use.

It keeps working after I leave.

Websites
The site nobody can update

WordPress, Squarespace, Wix, hand-built, or whatever your nephew made. Pages that need changing, forms that stopped sending, hosting and email that got tangled, a domain renewal nobody can find.

You get the logins and a page of notes.

Adobe & documents
PDF forms, templates and paperwork

Fillable PDFs that actually fill, contracts and estimates generated from what you already typed, signatures collected without printing, document templates your office can reuse.

Less retyping, less paper.

Linux & servers
The box nobody wants to touch

The Linux server, the hosting account, the backup that may or may not be running, the thing a past contractor set up and left. I look, I document, I fix, and I set it up so it does not need me again.

Backed up, patched, written down.

Custom software
When nothing off the shelf fits

Quotes to jobs to invoices, a customer list shaped like your sales process, the emailed orders that get retyped into QuickBooks, the data that has to move from the old system to the new one without losing anything. I build the piece that is missing and connect it to what you already pay for.

Built to fit, owned by you.

AI, where it helps
No hype, just the useful parts

Where AI actually saves you hours (drafting, reading documents, follow-ups), I put it inside the tools you have. Where it does not, I say so. And I teach your people what to trust and what to check.

You decide how far to go.

What you actually want from the tech. Not a lecture about it. You want the job done quickly and done right, so you can put your energy into growing the business and get home for dinner. That is the whole job: thirty years of software, and about as long in customer service, which is the half most people in my trade skip.
Software, not hardware. I do not fix printers, laptops, Wi-Fi or phones. If your computer will not turn on, you want a repair shop. If it turns on and the software on it is fighting you, you want me.
How it goes

Free call. Working session. Fixed price. Keys.

Step 1
$0

Twenty minutes on the phone or Zoom. You tell me what is fighting you; I tell you straight what it is, how I would fix it, and what it would cost.

Step 2
$225

An hour on Zoom, or $625 for a half day at your desk in Jersey City, Hoboken, NYC and nearby, travel included. Most fixes happen right here, with you watching.

Step 3
Fixed price

Bigger jobs are quoted with a written scope. Part up front, balance on delivery. Changes quoted before they are done.

Step 4
Yours

Logins, files, code and notes in your name. I do not need leverage to get you to come back.

Who you are talking to
JP Howlett
JP Howlett Modus Promethean · Jersey City, NJ

Thirty-plus years as a software engineer and systems architect: Wall Street infrastructure, a bookkeeping company where I built the QuickBooks integrations myself, Access and Excel systems that ran whole businesses, Linux servers, websites, and the custom software in between. I have seen most of the ways software goes wrong in a small office, and I explain it without the jargon. I do the work myself; on bigger builds I direct other engineers and answer for the result.

Result
A whole company moved out of one Access file.

A business that lived in a single Access database, rebuilt as a web app with its data and history intact, reachable from a phone, backed up, and still running. Read it →

Confidential
What I see stays with you.

Your customer list, your pricing, your margins. I sign what you need signed, and I never show your business as an example without your written say-so.

Local
Ten minutes away.

Based in Jersey City. On-site half days across Hudson County, Newark and Manhattan with travel included. Everywhere else on Zoom, screen shared, you watching.

Tell me what is fighting you.

One reply, usually the same day, with a couple of times to talk. No card, no obligation.

Call or text 973-944-0574 Set up my free call